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Debt Collection News Roundup – August, 2016

Here at Access Credit Management we pride ourselves on keeping up to date with what’s going on the international debt collection industry. We aim to bring our readers interesting and relevant news about the sector so once a month we publish a News Roundup. This should keep you up to speed with all the important happenings in the industry and provide you with a valuable resource that that you can use to stay fully informed of all the latest news. It would be interesting to know what you, the readers, think of the stories that feature here. Please join in by adding your comments below the regular news roundup postings or email us if you come across anything that you think we should include.

According to the Motor Industry Correspondent at the Financial Times, the abolition of paper tax discs has resulted in a hefty increase in the use of debt collection services to tackle evasion.  Since the discs were scrapped in October 2014 in a bid to move bureaucracy online, the DVLA has experienced a significant fall in revenue and had to turn to bailiffs to recover vehicle taxes owed, doubling the amount spent on debt collection agency charges in the space of a year.  While this is bad news for the DVLA, the collection agency dealing with the debts has had to increase its operational staff from 61 to 85.

A court in North Staffordshire has ordered a woman to pay £5,949 and handed down a community order after she took out a credit card in a friend’s name.  The 33 year old w2oman fraudulently completed forms to illegally obtain a credit card and the crime was only discovered when her friend received a letter stating that the outstanding debt had been sold on to a collection agency.  The victim contacted the credit card company’s fraud department to advise that she had not applied for a credit card, thinking a mistake had been made.  However, she was horrified to discover that the email and telephone information given (and the postal address) was that of her friend.

In a sorry tale, police in Tayside are investigating a case in which a 75 year old man was robbed of £4,000 in a telephone scam.  The victim was contacted by a fraudster who claimed to be from a debt collection agency and threatened to call at the man’s home to enforce the “debt” via sheriff officers.  The unfortunate pensioner quickly transferred the sum to an undisclosed account.  A 64 year old woman from Forfar was called by somebody claiming to be from the Inland Revenue and told that she owed HMRC £2,000 – the lady revealed personal data which allowed the caller to remove money from her bank account.  According to Tayside Economic Crime and Financial Investigation Unit, there has been a spate of similar telephone scams in recent months and Detective Inspector Iain McPhail called on people to be vigilant, especially the elderly and vulnerable who are most likely to be targeted in these scams as they are easily frightened and persuaded to part with their cash.