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Debt Collection News Roundup - April, 2016

Here at Access Credit Management we keep an eye on what’s going on in our industry so that we can bring our readers interesting and relevant news in a monthly News Roundup.  This should keep you up to speed with all the important goings on within the sector so that you have a resource that keeps you fully informed of all the latest news.  It would be interesting to know what you, the readers, think of the stories that feature here.  Please join in by adding your comments below the regular news roundup postings or email us if you come across anything that you think we should include.

Action Fraud in conjunction with the City of London Police issued alerts regarding phishing emails from fraudsters after thousands of people received emails which claimed to be from debt collecting agencies and containing personal information like names, addresses and postcodes.  Some of the emails were claiming to act on behalf of a legitimate company called Optex but there are other company names also being used in the emails which, if clicked on, could infect devices with Cryptolocker ransomware.

A second scam has been identified in which emails claiming to be from a council tax department urge consumers to enter their details to make paying bills online easier.  Anybody in any doubt about such an email should get in touch with the local authority directly before setting up a method of paying online.

According to Legal Futures, the leading news resource for the legal sector, a group of public access barristers has collaborated with a debt solutions company in order to provide debtors with fixed fee court representation that they would otherwise be unable to afford.  Apparently, some debtors are faced with a county court judgement because they are unable to fill in the acknowledgement of service correctly and end up in more debt than they were originally out of sheer ignorance.

Holiday giant, Thomas Cook was warned that bailiffs would impound one of their planes unless the travel company paid €600 to a passenger hit by 22 hour delays.  An unnamed German woman spent four years fighting for compensation and was eventually granted the pay out by the Austrian courts with a severe warning from court officials that unless the money is paid, a Thomas Cook passenger jet would be grounded and impounded at Salzburg Airport.  The threat to ground the plane worked very effectively as Thomas Cook’s sister airline, Condor, stumped up immediately.

In a bizarre twist, a small French town has caused an international row over its decision to twin with a town in a disputed area of Azerbaijan!  Officials in Bourg-les-Valence received a visit from a bailiff who issued a formal warning from the government of Azerbaijan telling them to cut all ties with the town of Susha which is under the control of the self-proclaimed Nagomo-Karabakh Republic which was captured in 1992 during Azerbaijan’s civil war.